Your personal information matters to us. This page explains exactly what data we collect, why we collect it, and how we keep it safe — so you can use the platform with full confidence.
When you register an account on earn php, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect identity verification documents such as a government-issued photo ID and proof of address when you complete the KYC process required for withdrawals. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us detect suspicious login attempts, prevent fraud, and ensure the platform performs correctly on your device. We may also collect information about your gameplay activity, transaction history, and communication preferences to personalise your experience and comply with our regulatory obligations. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.
earn php uses cookies and similar tracking technologies to keep you logged in between sessions, remember your language and display preferences, and analyse how players navigate the platform so we can improve the user experience. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to support features like saved preferences and fraud detection. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain platform features such as automatic login and personalised game recommendations. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the earn php platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and aligned with applicable Philippine data privacy standards.
The personal information you provide is used primarily to create and manage your account, process deposits and withdrawals, verify your identity, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are essential to the service and cannot be opted out of while your account remains active. Your gameplay and transaction data is used to monitor for signs of problem gambling and to fulfil our responsible gaming obligations, including applying self-exclusion or deposit limits when requested. We may use aggregated, anonymised data about platform usage to improve our game offerings, optimise the mobile experience, and develop new features for Filipino players. If you have opted in to marketing communications, we may use your email address or mobile number to send you information about promotions, new game launches, or platform updates — you can withdraw this consent at any time by contacting our support team. We do not use your personal data to make automated decisions that produce legal or similarly significant effects without human review.
We process your personal data on the following legal bases: performance of a contract (to provide the gaming services you have registered for), compliance with a legal obligation (such as anti-money laundering and KYC requirements under Philippine law), legitimate interests (such as fraud prevention and platform security), and your consent (for optional marketing communications). Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. If you have questions about the specific legal basis applied to any particular processing activity, you are welcome to contact our support team at [email protected] for clarification. We keep records of our processing activities and legal bases as required by the Philippine Data Privacy Act of 2012 and its implementing rules and regulations. Our data protection practices are reviewed at least annually to ensure continued compliance with applicable law and industry best practices.
earn php does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We share your data only with trusted service providers who assist us in operating the platform, including payment processors, identity verification partners, cloud hosting providers, and customer support tools — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if we reasonably believe that disclosure is necessary to prevent fraud, protect the safety of our players, or comply with a valid legal process. In the event that earn php undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer that materially affects how your data is handled before it takes effect. We do not share your data with any third-party advertisers or analytics platforms that would allow them to identify you individually.
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure storage of sensitive account information using hashing and encryption, access controls that limit which staff members can view personal data, and regular security audits of our platform infrastructure. Despite these measures, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your earn php account and to enable any available two-factor authentication features. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance policies. When your data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule. If you request account closure, we will process the deletion of your personal data within the timeframes required by applicable law, retaining only what we are legally obligated to keep.
As a player on the earn php platform, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data where we no longer have a legal basis to retain it. You also have the right to object to or restrict certain types of processing, to withdraw consent for marketing communications at any time, and to request a portable copy of your data in a commonly used electronic format. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will respond to all data rights requests within the timeframes required by the Philippine Data Privacy Act of 2012 and its implementing rules. Please note that some requests may be subject to identity verification before we can process them, to ensure that we do not disclose or delete data in response to fraudulent requests. If you believe your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
This Privacy Policy was last updated in 2025 and may be revised from time to time to reflect changes in our practices, platform features, or applicable law. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect. Continued use of the earn php platform after the effective date of any update constitutes your acceptance of the revised policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please reach us at [email protected]. For general questions about the platform, account features, or responsible gaming tools, you are also welcome to visit our FAQ page or review our Terms and Conditions.
Our support team is ready to help with any data-related concerns. You can also check the FAQ for quick answers or head back to the homepage.